The increasing popularity of Botox, derma filler injections and other treatments is great news for med spas and the growing wellness industry.
But failure to keep track of all those new patient consent & liability forms coming in can muddle the intake process, cause liability issues and adversely affect HIPAA compliance. Vagaro’s Dual Signature Forms feature provides a simple fix to these problems, improving patient intake & liability.
By enabling eSignatures on important forms for physicians and other service providers, as well as their patients, places like med spas and other medical facilities can streamline the patient intake process, protect their clients’ privacy and protect the business against liability.
As a wellness business owner taking advantage of this new feature, you’ll always know if a form has been completed, as well as the time & date on which it was signed. This affords you peace of mind knowing that your business is 100% HIPAA-compliant.
What a straightforward way to save your med spa or medical business from some serious headache! We’ll go over the four major benefits of requiring two signatures in detail, and how Vagaro’s Dual Signature feature makes this possible.
1. Streamlines Patient Intake
Doctors and other med spa service providers obtain a patient’s consent and necessary medical history prior to appointments through digital forms. You need to know if, and when, patients have signed those important forms for two main reasons. The most obvious is that they cannot receive your treatment—and you can’t get paid—until those forms are signed.
The second reason is that it creates an efficient patient intake process.
Vagaro’s Dual Signature feature lets you cut patient intake time without cutting any corners. It does this by enabling you to assign important patient forms to specific service providers. You can then keep track of which forms still need to be signed off on via your Vagaro dashboard.
These forms can also be easily accessed and signed from your calendar, reports screen, notifications & elsewhere in your Vagaro software. This handy support article shows just how simple this process is.
Always knowing when forms are signed also affords greater liability protection.
2. Improves Liability Management
A medical facility or med spa’s client intake process can become a flashpoint for potential liability. Liability waivers can protect your business against what is known as, “ordinary negligence.” This is basically any harm that arises due to the treatment’s inherent nature.
By requiring both the patient and your staff member to sign the consent form, you can educate your client on the inherent risks involved. Plus, you’ll have documentation on file that shows you have taken necessary steps to provide that information.
Additionally, your business could be held liable for any resulting harm if a patient does not disclose certain relevant medical information, such as a history of allergies or a current medical condition, and then goes on to experience a negative reaction to a treatment. Vagaro’s Dual Signatures feature similarly mitigates this issue as well.
When it comes to liability, Vagaro’s mantra is as follows: Two signatures are better than one.
3. Dual Signature is HIPAA Compliant
Med spas and similar businesses are legally required to keep meticulous & secure patient records. Vagaro’s Dual Signature forms are fully HIPAA-compliant. They generate dates & timestamps on ALL signatures and are password protected, which are both HIPAA requirements for digital intake forms.
In addition, the feature allows your employees to leave pertinent notes on patient forms that only providers can see, without altering the structure of the document itself.
In these ways, patient information is always kept private and secure. And when it’s time to pull those notes up for reference, they’re easily accessible and always tied to a specific client profile.
4. Boosts Transparency & Trust
Implementing the dual signature process with Vagaro also helps to foster a culture of transparency & trust between you and your patients. By requiring both signatures on the consent forms, you demonstrate your commitment to providing honest information about the potential risks associated with your treatments and you reduce the chance of liability when you have all paperwork in order.
Providing a great experience and a clean environment keeps people coming back to your med spa or medical facility, but if patients know how seriously you take their safety & security, they’re even more likely to book services with you in the future.
— With Vagaro’s Dual Signature feature, you are never in the dark as to whether patient forms are signed. By simply enabling two eSignatures, you gain greater liability protection & smoother intake, ensure patient confidentiality & HIPAA compliance are followed, and create a culture of trust. By requiring both signatures on the consent forms, you demonstrate your commitment to providing honest information about the potential risks associated with your treatments and you reduce the chance of liability when you have all paperwork in order.
All of this with just one feature. Imagine the other tools Vagaro’s medical & med spa software offers to help you effectively run, grow and market your business. On second thought, don’t imagine it—sign up for a FREE trial
Providing a great experience and a clean environment keeps people coming back to your med spa or medical facility, but if patients know how seriously you take their safety & security, they’re even more likely to book services with you in the future.
